SmartSync Pro Review

SmartSync Pro is a file synchronization and backup utility.  It can sync files across computers even if they aren’t on the same network.  It doesn’t just sync, though.  It can also do incremental backups of your most important files.

SmartSync main screen

Editor's Rating:
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User Rating:
Rating: 3.0/5 (8 votes cast)


  • Remote file synchronization
  • File backup capabilities
  • Lots of options
  • Can run profiles even when the computer is logged off


  • Can’t handle super long file names
  • No complete system backup

The Bottom Line

SmartSync Pro is a great synchronization and backup program, and the ability to sync to remote computers is simply amazing.


SmartSync has a multi-user mode which will store settings and log files in the user’s application folder.  When not used, it will store settings in a common folder for all users.

Backing Up

When first started, SmartSync uses a New Profile Wizard to create the first profile.  You can choose to synchronize files, or backup files.  Synchronization keeps files the same between the source and destination.

SmartSync new profile wizard

The SmartSync new profile wizard.

I liked that SmartSync can do incremental type backups with compression and encryption.  A lot of other synchronization programs don’t even bother with backup features.

I chose to backup my files to my external USB drive.  SmartSync has some fairly advanced filter settings, if you want to exclude certain files or folders.

I was impressed with the scheduling options.  Profiles can be scheduled to run anywhere from every few minutes, to once a month, to whenever a folder changes.

While running my profile, SmartSync was unable to handle extra long filenames.  I got “The filename or extension was too long” errors for 14 of my files.  None of them were that important (temporary internet files), but the software should’ve been able to handle these.

SmartSync has a lot of settings available to each profile.

SmartSync profile properties

SmartSync Pro profile properties.

It also has a “Service-mode” that can run even when the computer has locked or logged off.


Restoring files in SmartSync is fairly easy.  Just click the Restore button, select which backup you want to restore from, and select the files you want to restore.  That’s all there is to it.

SmartSync restore

The only thing I wish was different was the way files are displayed in Restore mode.  They’re displayed as one big, long list.  There’s no way to collapse folders or hide the contents of them.  You have to view all the files!


SmartSync has a long list of features that you won’t typically find in other backup software.  I won’t list all of them, just the ones I think are important.


Obviously the main feature of is the ability to sync your files.  Bidirectional sync, sync to (and from) other computers on the network, and remote sync via FTP.  SmartSync can even sync with remote computers if they both have the software installed.

Copy Open Files

Copy open files using Microsoft’s Volume Shadow Copy service.

File Comparison

Compare using date/time, file size, MD5 hash, and more.


Technical support is available through a contact form.  I submitted a support request and was responded to the same day.  There’s also a user manual and a list of Frequently Asked Questions (FAQ) available on the website.

Product Name SmartSync Pro
Version 4.0
License Shareware
Price $45
Operating Systems Window
Backup Types
Files and Folders yes
Full Disk Image no
Incremental yes
Differential no
Backup Destinations
Hard Drive yes
Removable Media yes
Network Shares yes
Blu-ray yes
CD/DVD yes
FTP yes
Online Storage no
Compression yes
Encryption yes
Email Notifications yes
Error Handling yes
File Versioning yes
Priority Setting yes
Scheduling yes
Speed Limiting yes
Synchronization yes

Geoff Akerlund

Geoff Akerlund

Geoff Akerlund is the founder and editor-in-chief of He is a cloud fanatic and regularly reviews online backup services. He believes backups should be easy, affordable, and automatic.

Geoff Akerlund


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  • Dave Bishop

    I’ve been using this program for years and it’s the best I have found for local/network backups. Too many features to list. I have always had excellent experiences with the support people.

    • Dave Bishop

      I just contacted them because I wanted to see if some Cloud backup options were possible and they are already working on it. Backing up to Google Drive will be the icing on the cake!