AltDrive Review

AltDrive is one of the many low-cost unlimited online backup services on the market.  It backs up your computer and works on Windows, Mac, Linux, and Solaris operating systems.

AltDrive splash screen

Editor's Rating:
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User Rating:
Rating: 3.3/5 (7 votes cast)


  • Unlimited storage space
  • Backs up with no file restrictions
  • Easy to use
  • Low cost


  • No option to backup to local drives
  • No file sharing or mobile apps

The Bottom Line

AltDrive is a no-frills, backup only service that offers unlimited storage, high security, and easy restore for all your files.

Plans and Pricing

AltDrive Home Gold

  • $4.45 per month or $45.50 per year ($3.71 per month equivalent)
  • Backup one computer

AltDrive Home Platinum

  • $9.95 per month or $99.50 per year ($2.76 per month equivalent)
  • Backup 3 computers

AltDrive Biz

  • $3.25 per user plus $0.15 per GB stored and $0.12 per GB of data transfer
  • Only pay for compressed and deduplicated data

Backing Up

After signing up and installing the software, AltDrive will guide you through a configuration wizard.

You’ll be guided through these steps:

  1. Sign in.
  2. Choose whether you’d like to use AltDrive’s encryption key (default – recommended) or use your own encryption key.  Just keep in mind using your own encryption key will render your data inaccessible should you lose your key.
  3. Create a new backup set.

    AltDrive create backup set

    AltDrive backs up your entire user folder.

  4. Create a backup schedule.  The default is to backup every day Monday – Friday.  I recommend changing this to “Near Continuous” which backs up every 1 – 2 hours.

After that, your backup will run. Network attached storage (NAS) backup is supported, but only for the business plan.


Restores are done by right clicking on the system tray icon.  The restore wizard pops up and guides you through the process of selecting a backup set, choosing files to restore, and then restoring them.

When selecting a restore date, you can also select a time to restore from (if multiple backups were run that day).

AltDrive restore files

Restoring files in AltDrive.


The average upload speed was 1.4 megabits per second (Mbps), which maxed out my connection.

Restore speed was about 7.8 Mbps.  Although AltDrive didn’t max out my download speed, it is still pretty fast at about 3.5 gigabytes per hour.


Technical support is offered via a ticket system.  There is no phone support or live chat.  The AltDrive website has a list of FAQs, instructional videos for home and business users, and a knowledgebase.

I contacted their support department and was responded to within 1 day (on a weekend, too).

What I Liked

The price is obviously a main selling point with AltDrive.  At only $4.45 per month, it’s cheaper than almost all other online backup services out there.

Unlimited storage and no file restrictions means you’ll never have to worry about whether a file was backed up or not.  Also, AltDrive stores files for at least 60 days (more than the 30-day standard seen with most other online backup services).

I like that there’s an option to pause backups for 8 hours.  This is useful for gaming, downloading, and other online activities you want to allocate 100% of your bandwidth to.

What I Didn’t Like

There is no option to backup to local drives.  It’s online backup only.

There’s also no sharing or mobile apps to access your files (or backup your phone).


AltDrive is a good unlimited backup service for home users.  Since there are no mobile apps, it’s not for people who want to back up their smartphones or access their files from their phone.


Product Name AltDrive
Version 1.51
Operating Systems WindowMacLinux
Storage Unlimited
Monthly Price $4.45
Average Upload Speed 1.4 Mbps (1.5 Mbps connection)
Average Download Speed 7.8 Mbps (15 Mbps connection)

General Features

Free Trial yes
Free Online Storage no
Mobile Apps no
Bandwidth Controls yes
NAS Support yes

Backup Features

File Versioning yes
Keep Deleted Files 60 Days
Back Up to Local Drive no

Sync and Share Features

File Sync no
Selective Sync no
Public File Sharing no
Collaborative Invites no


Encrypted Storage yes
Encrypted Transfer yes
Personal Encryption yes
Zero-knowledge Encryption no
Two-factor Authentication no


Phone Support no
Email Support yes
24/7 Support no
Live Chat no


Data Center Location(s) Seattle, Washington (1 data center)

Geoff Akerlund

Geoff Akerlund

Geoff Akerlund is the founder and editor-in-chief of He is a cloud fanatic and regularly reviews online backup services. He believes backups should be easy, affordable, and automatic.

Geoff Akerlund


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  • mark987

    Altdrive is pretty much a scam. Why? Restoring your data is very difficult. I have been using Altdrive for over a year now and my backup set is almost 1Tb. I tried to resore a small file, and the restore process crashed everytime. Altdrive support said the restore process on their side was timing out because the backup set was too big. In other words, all my backups cannot be accessed! They suggested I try making smaller backup sets and try again! Howeer, all my past backups, are not available for a restore process. Save yoour money and look for another cloud backup service.

    • Thanks for the warning. 1 TB isn’t even that big with the size of hard drives nowadays.