Touro Cloud Backup is a program created by hard drive maker Western Digital. It can backup your data to the cloud and also to a local hard drive. It works on Windows and Mac, and offers 3 GB of storage space for free.
- Performs cloud and local backups
- Free 3 GB of storage space
- Saves 10 previous versions of files
- Can share files and folders
- Can’t backup files larger than 5 GB
No Android app
- Poor tech support
The Bottom Line
Touro Cloud Backup offers free cloud storage, local backups, and online backups, but a confusing websites makes it hard to obtain tech support.
Plans and Pricing
Touro comes with 3 GB of free online backup that you can use forever.
For those who need more storage space, Touro offers a 250 GB plan for $59/year.
Touro Cloud Backup is a fairly simple program. When first started it will guide you through the process of creating a local backup in addition to a cloud backup.
The local backup can be stored on a local hard drive, or on a mapped network drive.
You can choose exactly which files and folders to backup, or use the defaults which backs up your Desktop, Documents, Pictures, and other folders.
Restoring Files from the Web Interface
Touro saves the previous 10 versions of a file, so any changes to a file can be reverted.
You can restore files directly from the Touro website.
Touro lets you customize when to backup (either automatically throughout the day, or once per day).
You can also change the speed of the backups, and the max file size of files to back up.
File Size Limits
By default, Touro doesn’t backup files larger than 200MB. This option can be changed, however the maximum is 5GB for both free and paid accounts.
Touro isn’t as fast as other online backup services.
The average upload speed was 1.1 megabits per second (Mbps). The average download speed was about 1.4 Mbps, which means a 1GB file would take almost two hours to restore.
Touro lets you share files and folders with other people. You can do this from the desktop application or the web interface. Shared files have the following features:
- Password protection
- Time limits (1 day, 1 week, or unlimited)
- Email a link to the share
Your files are transferred and stored encrypted, and the only way to access them is with your account username and password.
Finding support for Touro Cloud Backup is confusing, to say the least.
There is no contact information on their web page, only a list of Frequently Asked Questions. After searching the web, I found a contact page on Touro’s parent company web page (HGST – a subsidiary of Western Digital).
After calling the number listed, I was able to get answers to my questions. Users can also email HGST using a contact form to get technical support, but this should really be on Touro’s website.
|Product Name||Touro Cloud Backup|
|Average Upload Speed||1.1 Mbps (1.5 Mbps connection)|
|Average Download Speed||1.4 Mbps (15 Mbps connection)|
|Free Online Storage||3 GB|
|Mobile Apps||Android, iOS|
|Keep Deleted Files||Forever|
|Back Up to Local Drive|
Sync and Share Features
|Public File Sharing|
|Data Center Location(s)|