DrivePop Review

Update: DrivePop has shut down as of March 2015, although they continue to accept new customers.  Do not sign up for this service.

DrivePop is an online backup service that includes cloud storage and file sharing features.

The DrivePop main screen

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User Rating:
Rating: 2.5/5 (19 votes cast)


  • File backup, syncing, and sharing features
  • External hard drive backup
  • Restore deleted and changed files
  • Mobile apps
  • 30 day money-back guarantee


  • Not actually unlimited
  • Complex pricing

The Bottom Line

If you can sort through the myriad of plans, DrivePop offers online backup and file synchronization features at a surprisingly affordable price.

Intro to DrivePop Online Backup

DrivePop Plans and Pricing

DrivePop offers 10 different plans, which makes choosing the right one a bit confusing.  They’re divided into 3 categories:

Backup: Backup only.  Backup all the files on your computer to the cloud, keeping them safe from disaster.  Drives must be connected at least once every 30 days, or else the data will be deleted.

Briefcase: Sync only.  Synchronize files across all your PCs and Macs.  Share files with friends and family.  Data remains in the cloud until deleted manually.

Platinum: Combines the backup and briefcase plans, so you can backup and sync data.

I created the following chart, outlining the differences:

 DrivePop Backup (Backup only) DrivePop Briefcase (Sync only) DrivePop Platinum (Backup and sync)
   Free Trial Starter Backup Family Backup  Ultimate Backup 512GB Briefcase 1TB Briefcase 2TB Briefcase Student Platinum Family Platinum Ultimate Platinum
Monthly Price $4.99 $7.99 $9.99 no no no no no no
 Yearly Price no no no $59.99 $89.99 $129.99 $70 $90 $100
2-Year Price no no no no no no no no $180
Backup Space 512GB 1TB 1TB 1TB no no no 1TB 1TB 1TB
Sync Space no no no no 512GB 1TB 2TB 1TB 1TB 1TB
# of Computers 1 1 3 5 Unlimited Unlimited Unlimited 1 3 5
Unthrottled Bandwidth yes yes yes yes yes yes yes yes yes yes
# of File Versions 30 30 30 30 30 30 30 30 30 30
Share Files no no no no yes yes yes yes yes yes
SFTP & WebDAV Support no no no no yes yes yes yes yes yes
NAS Support no +$80/year +$80/year +$80/year no no no +$80/year +$80/year +$80/year
30 Day Money Back Guarantee yes yes yes yes yes yes yes yes yes

If you need extra sync space, DrivePop lets you purchase more at $30/month per 512GB.  Extra backup space costs $4.99/month per TB.

For this review, I signed up for a free trial of the DrivePop Backup account.  This plan lets me backup my files, but doesn’t include the file sharing or synchronization features of the Briefcase or Platinum accounts.

Does DrivePop Offer Unlimited Backups?

Although DrivePop advertises their Backup space as unlimited, accounts with more than 1TB uploaded will incur a monthly fee of $4.99 per TB.

DrivePop also has a fair usage policy that prevents people from abusing the service.  If a user falls outside the “normal” usage range, DrivePop will ask him or her to upgrade to a business plan.  They state 99% of their users fall within the “normal” range.  DrivePop encourages users to contact them before purchasing, to check if usage will be acceptable.

DrivePop: Powered by Livedrive

The first thing I noticed is that DrivePop is powered by Livedrive, so the software has Livedrive branding all over it.

As a reseller, DrivePop bills the customers and handles technical support, while Livedrive manages the servers and software updates.  Resellers of online backup services are not uncommon (for instance, McAfee Online Backup is powered by Mozy).

If you want to learn more about how DrivePop performs, read my review of Livedrive.  The software and apps are the same, so it should be very similar to this review.

Backup Performance

I was impressed with how easy DrivePop is.  After choosing which folders to backup, my files were quickly uploaded to the cloud.

Choosing files to backup in DrivePop

Choosing folders to backup in DrivePop.

From the settings screen, I can:

  • Perform integrity checks on my data
  • Specify bandwidth limits
  • Enable/disable encrypted transfers (default: enabled)
  • Check for software updates

From the Manage Backups screen, you can select additional folders for backup to the cloud.  The software will display a message here if it can no longer access a folder, which is good to know because folders that can’t be accessed for 30 days in a row will be deleted from the server (this only applies to the Backup plans; the Briefcase and Platinum plans store your files in the cloud indefinitely).

You can change the schedule of backups.  Once every hour is the default, although you can also backup files in realtime, as they change on your computer.  File exceptions can be set, however there are certain system exclusions which cannot be changed.  Files such as .vmdk, .exe, and .iso will never be backed up.

Restore Performance

To restore my backups, I right-clicked on the system tray icon, and selected “Restore Backups.”  From there, I could see an overview of all my files which were backed up to the cloud.  Files can be restored to the original location on my hard drive or a new folder.

Restoring files in DrivePop

Restoring files in DrivePop.

I liked how the software also lets me restore previous versions.  DrivePop keeps up to 30 previous versions of files, so I can “go back in time” and undo changes to files.

You can also restore files from the web portal.  By selecting files and choosing “Download,” a ZIP file containing them will be created and downloaded through your browser.  However, you cannot download folders from the web portal – you must use the software to restore them.


DrivePop is very fast when backing up files, and not so fast when restoring them.

I measured my upload speed as high as 8.1 megabits per second (Mbps), which maxed out my internet connection.  Other times my upload speed was as low as 5.3 Mbps, but the majority of my tests were able to max out my connection.

Restore speeds weren’t as impressive.  DrivePop restored files to my computer at an average of 9.5 Mbps, which is not even close to my 30 Mbps maximum.  That’s fast enough to restore 100 gigabytes per day.


DrivePop stores all data encrypted on their servers, using 256-bit AES encryption.  Data is also encrypted during transfer, using SSL, which is the same type of security used for online banking.

DrivePop does not let you use a personal encryption key.  It also deduplicates data on the servers, so files are only stored once.  This saves bandwidth for both the customer and DrivePop, but it has implications for privacy.


DrivePop offers technical support via email and phone.  They also have live chat, but I could never find someone who was online to assist me.  There is a list of frequently asked questions on the website, which I found to be helpful in answering basic questions.

Support was quick to respond to me; I submitted a ticket and was responded to within 24 hours.

DrivePop vs Livedrive

Since DrivePop is a reseller of Livedrive, you might think it’s better to go straight to the source and sign up with Livedrive.

However, DrivePop has slightly lower prices than Livedrive.  For instance, the Backup plan is only $4.99/month, while you’d pay $8/month with Livedrive.  The 2TB Briefcase plan is $156/year with Livedrive, yet only $128.99/year with DrivePop.  So there are significant cost advantages to choosing DrivePop.

The only benefit to Livedrive, in my opinion, is that the Backup plan appears to be truly unlimited, since there is no footnote limiting usage to 1TB.

More Screenshots


Product Name DrivePop
Operating Systems WindowMac
Storage 1 TB
Monthly Price $4.99
Average Upload Speed 8.1 Mbps (7.5 Mbps connection)
Average Download Speed 9.5 Mbps (30 Mbps connection)

General Features

Free Trial yes
Free Online Storage no
Mobile Apps Android, iOS
Bandwidth Controls yes
NAS Support yes

Backup Features

File Versioning yes
Keep Deleted Files 30 Days
Back Up to Local Drive no

Sync and Share Features

File Sync
Selective Sync
Public File Sharing no
Collaborative Invites


Encrypted Storage yes
Encrypted Transfer yes
Personal Encryption no
Zero-knowledge Encryption
Two-factor Authentication null


Phone Support yes
Email Support yes
24/7 Support no
Live Chat yes


Data Center Location(s)

Geoff Akerlund

Geoff Akerlund

Geoff Akerlund is the founder and editor-in-chief of He is a cloud fanatic and regularly reviews online backup services. He believes backups should be easy, affordable, and automatic.

Geoff Akerlund


Reviews and ratings of the most popular backup solutions

@FabacusSuite Just noticed your tweet! I’m not aware of any cloud storage needs specific to manufacturing. I’m open to insight/suggestions. – 3 weeks ago

  • Bait and switch. They signed up a bunch of customers with “lifetime” backup plans only to pull the rug from under us and demand monthly fees from us a year later…because they are apparently just reselling LiveDrive services and cannot meet any such promises. I wouldn’t trust them at all.

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    • Good to know! Thanks for the comment.

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  • I second Mary Jo’s comments. I purchased a lifetime plan. The product didn’t change, but the price increased by 200% and applied to both new and existing customers. It’s shady and extremely unprofessional. I do not trust this company.

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  • JL

    Information for the ones that purchased the bitsdujour promotion:

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  • John Doe

    Now , they are saying on (

    DrivePop Shutting Down March 8th, 2015

    Our service provider has terminated our reseller agreement. Unfortunately out of our control our reseller account is being closed unexpectedly and all accounts are being terminated on March 9th, 2015.)

    The deal is they are giving the lifetime plan but it turned out this.

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    • Thanks for the heads up.

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  • Yup, shutting down, many of us totally cheated by this company who oversold what they could promise, had I known at the time they were just a reseller I would never have purchased, as I am all too familiar with how little control a company has when they are at the whims of the company they are purchasing the service from. They had no right to promise “lifetime” service, when they had no guarantee that they could fulfill such a promise. But they didn’t even fulfill it for more than a year!

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  • Pissed Off

    I bought a one time charge, lifetime backup plan for $80 in September 2013. Now they tell me that too bad, you lose your service as of March 8th. I reported fraud with my credit card. I suggest you do the same. Get them charged back.

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  • JB

    I’ve been receiving the emails from DrivePop that they are shutting down. Their website says nothing about this, not on their home page, announcements, FAQs or anywhere. I even received an invoice today, 2 days before they shut down, for a yearly renewal of their service.
    They ask that you personally cancel your plan. Odd, until I thought that maybe their billing charges are not sufficient to keep their agreement with LiveDrive. They can’t cancel you (or charge you more) and they will be charged extra by LiveDrive. So, they want you to cancel yourself.
    It appears they are still actively recruiting new customers. Perhaps they will keep going at some time in the future under a new storage provider, but this is a real screwup.

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    • They did have a message on their website, saying they’re shutting down, but it has been removed. The message is now “Online Backup and Cloud Storage News.” In my opinion, it’s in pretty poor taste to continue to seek new customers – or not keep the notice that they’re shutting down. I’ve posted a warning at the top of this review.

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  • Gavin

    I purchased a life time plan and since 2 days ago, It quit working.

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  • CesarP

    they scam lots of users under this ‘drivepop’ company selling ‘lifetime’ 1TB promotions.. after they shut their business they start selling same plans as “dripbit” by the same company “livedrive”

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    • Hi Cesar. Thanks for the comment! I would just like to correct you that DrivePop and Dripbit appear to be two different companies, although they are both indeed resellers of Livedrive. is registered to “Kudos Interactive Ltd” with a Hong Kong address. DrivePop is owned by “BurnWorld Inc.” with an Arizona address, according to CruchBase.

      Personally, I wouldn’t trust any more Livedrive resellers. They aren’t able to stay in business very long it seems.

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      • CesarP

        completely agree. stay away from lifetime deals that are to good to be true.

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